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Naturalngreen.com ensures quality products and packaging and on-time delivery to its customers. Products are shipped throughout the week except Sundays and public holidays. We are linked with reputed courier agencies to make certain that the products are received by our customers within given period and in good condition. If you do not have courier service available in your area or if you have ordered for any liquid items from our website then we will ship the product via reputed carrier surface shipping services in the form of Business Parcel / Express Parcel.
Our aim is to serve every visitor who purchases from our website and to strengthen customer – seller relationship, we have also partnered with Speed Post and India Post Business Parcel for quick access to any remote corner of India.
How the delivery charge is calculated for multiple units?
Delivery charges are finalized on the weight of the shipment and the distance from dispatch location to delivery area. We have a standard norm to follow for all our courier partners. Accordingly, charges are created in slabs of 1 LBS. If the LBS increase, the cost automatically increases until the weight comes to 30 LBS. We try to charge our customers with a least possible amount. You can refer to the chart below for better understanding of how the delivery charges are applied.
- Delivery charges are applicable on all orders of any amount.
- Costs of products displayed on the website are all inclusive.
How long does it take for an order to arrive?
All the orders are dispatched from our warehouse within 2 working days or as per the delivery date mentioned by you at the time of placing the order. Most of the orders are delivered to your address within 7-8 working days from the date when the order is placed. For remote locations orders will be delivered by reputed cargo carrier within 8-10 working days. Delivery will be duly done as per your specified time and date.
However, few products could be substantial and require minimum 10 – 15 days’ time limit for the delivery. If such be the case, we will notify you at the earliest. Our only aim is to keep you happy and fulfill your requirement at the shortest period.
Can I track my order?
You can use the Cargo Service Provider’s website to track the order after receiving your waybill number from us.
Do you cater to Bulk orders?
Yes, we usually process bulk or wholesale orders.
For Bulk order (to buy in wholesale), please feel free to get in touch with us at: info@naturalngreen.com